International Orders
Orders will be shipped from Australia with JKW Logistics and DHL.
Duties & Taxes - Shipping Internationally
All international orders (excl. Japan) are charged at a flat rate of $25 AUD. Please allow for 1-2 working days to dispatch (pick & pack) your order. Orders are processed and generally delivered within 3-5 business days via DHL.
All orders outside of Australia will be sent DDU (Delivery Duty Unpaid) basis, and duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and include;
1. The Sales Tax applied by your country for purchases from Australia; and
2. Duties charged for processing by your country.
We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. All Taxes and customs charges are the responsibility of the customer (not State of Escape) and are not included in the cost of the order or shipping charge. Payment of these is necessary to release your order from customs. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
Delivery
Orders are processed and generally delivered within 3-5* business days. Please allow for 1-2 business days to dispatch (pick and pack) your order. There can be the occasional customs or courier delays which may affect your delivery time-frame slightly.
Tracking
All orders require a signature on delivery, therefore please ensure your delivery address is attended during business hours. Business addresses are preferred. Once dispatched a tracking number will be provided by email.
* Please note that these are not a guaranteed timeframe and delays may occur.